Delivery & Return
Return Policy:
At Lepus, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward return policy to make your shopping experience hassle-free.
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Returns: You may return any unworn, unwashed, and undamaged item within 30 days of delivery for a full refund or exchange. Please ensure all original tags are attached and the item is in its original packaging.
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Exchanges: If you wish to exchange an item for a different size or color, simply contact our customer service team. We will assist you in processing the exchange promptly, subject to availability.
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Refunds: Refunds are issued to the original method of payment once the returned item has been received and inspected. Please allow 3-5 business days for the refund to reflect in your account.
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Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item shipped, defective product). We recommend using a trackable shipping service or purchasing shipping insurance for returns.
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including return shipping costs, as applicable.
Terms and Conditions:
By shopping at Lepus, you agree to the following terms and conditions:
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Product Availability: All products and prices displayed on our website are subject to availability and may change without notice.
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Order Acceptance: Your order is subject to acceptance by Lepus. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.
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Accuracy of Information: We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
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Intellectual Property: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Lepus or its content suppliers and is protected by international copyright laws.
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Privacy: Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
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Modification of Terms: Lepus reserves the right to update, change, or modify these terms and conditions at any time without prior notice. Continued use of our website after any such changes constitutes your acceptance of the new terms and conditions.